Shipping policy

Shipping Areas:
We offer nationwide delivery across Egypt, ensuring that all cities and governorates are covered.

express shipping :
Available in Cairo and Giza in the same day, money has to be paid upfront.

Delivery Time:
Orders are typically delivered within 2 to 8 business days from the shipping date. Delivery time may vary based on your location and external factors.

Shipping Fees:
A shipping fee will be applied at checkout based on the delivery location.
Please note, shipping fees are non-refundable unless the item is damaged or incorrectly shipped.

Order Tracking:
Once your order has been dispatched, you will receive a tracking number and can follow the delivery progress.

Delays:
While we aim to deliver your order within the expected timeframe, shipping delays may occur due to factors beyond our control (e.g., courier delays, holidays, or weather). We will notify you of any significant delays.

Address Accuracy:
It is the customer's responsibility to provide accurate and complete shipping information. We are not liable for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

Delivery Confirmation:
A representative from the courier service will contact you to confirm the delivery. Please ensure that someone is available to receive the package at the provided address.